Terms and conditions

General Terms and Conditions

Apex Coworking Community Commitments

We're a local, flexible, and inclusive workspace, supporting a diverse community of professionals across various industries.

Our house etiquette outlines the guidelines to ensure everyone enjoys a professional, respectful, and collaborative atmosphere among like-minded individuals.

Access and Security

We’re open to our members 24/7 for full and part time members. Day pass users and guests can access Apex between the 08:30am and 5:30pm Monday to Friday.

During these hours our team are here to enhance your experience and would be delighted to answer any questions or assist with requests. Please speak to the team, send us a message through the Apex app or send your request to [email protected]

Apex House Etiquette

We have zero tolerance to harassment of any kind and endeavour to provide an inclusive, warm and welcoming atmosphere. Please exercise common courtesy with other members possessions and confidential information. Please look after your own belongings.

We understand the importance of staying connected, however it is important that your fellow members can work without being disrupted.

When taking phone calls, video calls or listening to music / videos, please be considerate by using headphones in shared areas and avoiding speakerphone or loudspeaker conversations. You can always pop into a zoom booth, book a meeting room or find a comfy chair in the lounge area to avoid disturbing your fellow members.

Please remember to take care of your workspace and our shared facilities by keeping them tidy and leaving them as you would wish to find them.

Please avoid leaving any food in the fridge beyond its expiry date. The fridges will be cleared of perishables each Friday evening.

The use, possession, or sale of drugs or illegal substances is strictly prohibited at Apex. Anyone who breaches this rule will be asked to leave and may lose their membership.

Members and guests should not use Apex while intoxicated. Alcohol is only permitted if served at an official event, a private event agreement, or purchased and consumed in the Café.

Members are responsible for their belongings in all areas. Apex is not liable for damage, loss, or theft. Monthly locker memberships are available for secure storage—please speak to a team member for details.

Please note that it is strictly forbidden to move furniture around the workspace without prior consent from the Apex Team.

Whilst we don’t wish to impose a dress code, we do ask that you respect the coworking environment.

Please return your used crockery and cutlery to the kitchen and place it in the dishwasher at the end of the working day. The cleaning team do not collect used crockery from dedicated offices.

Smoking and vaping aren’t permitted on the premises.

Please do not water the plants.

Members Guests

You’re welcome to host one or two guests in the lounge anytime between 9am and 5pm. Please register them via the App or with a member of the team.

Each guest is allowed to a complimentary stay of up to two hours in the lounge area, except when attending meetings in specifically booked meeting rooms, where workspace access is not allowed. Once this period is exceeded, a charge for a hot desk pass is applicable to the host company. You are more than welcome to use your own private office or to book a meeting room if you need a more private space.

Your guests are welcome to use the lounge area however we ask that the hot desks and booths remain available for members.

We ask that you are responsible for your guests at all times and invite you to remain with them for the duration of their visit.

Guests are not eligible for another free visit if they return to the workplace later on the same day.

In the interests of the coworking setting, we politely request that children are accommodated in a more child-friendly environment.

We reserve the right to restrict entry, in the event of abuse of our access policy.

Fair Usage

Please refrain from monopolising the use of the booths, breakout spaces and meeting rooms (unless you have booked them) to ensure that all members have an opportunity to use them. The private booth should not be used more than 1h, if you require a private space for longer that this please book a meeting room.

IT usage should be appropriate. Activities such as mining bitcoin and access to inappropriate or illegal content is prohibited.

Damages

Please treat the space as you would like to find it and kindly report any damage to a member of the team. Any damage caused may be chargeable, dependent on the circumstances.

Portable appliances and IT equipment

You are welcome to bring your own IT equipment and portable appliances into your dedicated office, all we ask is that they are appropriately tested and passed safe (PAT tested). Please contact a member of the team if you require assistance.

We do not permit e-scooters or other similar lithium products within the premises.

Post

As an office member, you’re welcome to use Apex as your postal address. We accept deliveries on your behalf but ask that you be present when possible. Please inform a team member so we can register this.

For Hot Desk members, Apex can only be used as a postal address if the Registered Office address service has been purchased —contact a team member for details.

Please ensure that your company name (if applicable) is always shown on the deliveries to avoid being sent back.

Pets Policy

You are welcome to bring in your well-behaved dogs, however if there are other members who feel uncomfortable as a result, we may ask you to leave them at home. As a minimum we ask for cleanliness, obedience and noise control from your four-legged friends.

Fire Alarm and Fire evacuation

The weekly fire alarm test is carried out on Friday at 10 am.

In the event of a fire, evacuate via the nearest available escape route and report to the assembly point.

Assembly point:

Outside the building on Potteries Path – just to the left of the main entrance as you leave.

Wi-Fi

Members and guests using Apex Wi-Fi must keep their devices updated with the latest software and free from malware, viruses, or other security threats. We reserve the right to remove any device that poses a risk to our network or users until the issue is resolved If you need assistance with accessing the Wi-Fi please contact a member of the team.

Apex App

Our App is designed for phone, tablet, and desktop and are downloadable from the Apple App Store for iOS and the Google Play Store for Android.

The App is for your personal use only and may not be copied or shared with another person or party.

You should avoid allowing others to access Apex. If someone follows you in without swiping their App, please make a member of the community team aware.

Please be advised that for security reasons, CCTV will be in operation in certain areas within the building.

Meeting Rooms *The Focus 2 persons

£20 / hour £75 / half-day £155 / day

* The Foundry 6 persons

Member Price £40 / hour £150 / half-day £300 / day Non-Member Price £60 / hour £220 / half-day £450 / day

* The Forge 6 persons

Member Price £40 / hour £150 / half-day £300 / day

Non-Member Price £60 / hour £220 / half-day £450 / day

The Factory 12 persons

Member Price £80 / hour £300 / half-day £600 / day

Non-Member Price £100 / hour £400 / half-day £750 / day

Podcast Studio 2 persons

£30 / hour £110/ half-day £220 / day

Cancellation Policy:

Our cancellation policy varies depending on the type of the product.

If you have a Hot Desk Membership, we need 30-days notice to cancel your monthly membership.

For Dedicated Offices, you’ll need to give us a heads-up 90 days before you wish to cancel.

Day Passes can’t be cancelled or refunded once you’ve bought them for the day. If you would like to transfer the unused pass to another day, we are happy to do so subject to availability.

Meeting rooms:

1-6 attendees: 5+ Days prior to the booking- No Charges 3-4 Days prior to the booking- 50% of the space rental 0-2 Days prior to the booking- 100% of the entire booking

6+ attendees: 6+ Days prior to the booking- No Charges 4-5 Days prior to the booking- 50% of the space rental 0-3 Days prior to the booking- 100% of the entire booking

-All Cancellations are subject to VAT. -We refer to days as business days.

WEBSITE TERMS AND CONDITIONS

Ownership & Copyright

Apex Coworking Limited retains full ownership of this website and its content. This includes, but is not limited to, website design, text, graphics, layout, software compilations, source code, and all other materials, unless otherwise stated. All such content is protected under copyright law.

Usage Restrictions

You are permitted to view this website and download content to a personal computer strictly for personal or private use. However, you may not:

Store any part of the website beyond what is necessary for personal viewing.

Print copies except for personal reference or business-related purposes.

Republish, distribute, copy, or transmit any part of this website for commercial purposes or in any other format.

Modify, edit, or alter any of the website’s content in any way.

By accessing this site, you acknowledge and agree to these terms.

Logos & Trademarks

Apex Coworking Limited owns and manages this website. Any company names or product references mentioned may belong to their respective trademark owners.

Logo Usage

The use of logos displayed on this site requires prior approval from Apex Coworking Ltd. To request permission, contact [email protected] with the following details:

Your name and contact information (address, phone number, email).

The organisation you represent (if applicable).

The intended purpose and manner of logo usage.

Apex Coworking Limited own the contents of this website

The contents of this website, including website designs, text, graphics, the selection and arrangement, all software compilations, underlying source code, software and all other material are copyright of Astir Investment Partnership, except where this is stated otherwise.

You may not reproduce it.

You may view the site and download any part of it to a personal computer for personal viewing and private purposes. You are not permitted to:

Store this site or any part of it other than for the purposes set out below;

Print out copies except for your own viewing or for business purposes;

You may not re-publish this site for commercial purposes or reproduce, copy or transmit it for any purpose or in any other medium;

You are also not entitled to alter the content in any way. By accessing this site, you signify your agreement with these terms and conditions.

Content Ownership & Usage

Unless otherwise specified, all content on this website—including text, images, graphics, videos, audio, illustrations, and software—is owned by Apex Coworking Ltd, its licensors, or content providers.

You are permitted to print or digitally copy sections of this website for personal use. However, modifying, reproducing, distributing, or republishing any content beyond these approved uses requires prior written consent from Astir Investment Partnership.